Question 1

Do you come to my home or business?

Accepted Answer

Yes. We're a fully on-site service — a local technician comes to you, often the same day, anywhere from Cape Coral to Marco Island.

Question 2

Do I need an appointment?

Accepted Answer

No appointment required. Just call (239) 777-5779. We answer the phone ourselves, 24 hours a day, 7 days a week.

Question 3

How much do you charge?

Accepted Answer

We offer affordable flat rates and we'll beat any written estimate. You'll get a clear, upfront price before any work begins — no hidden fees.

Question 4

Is there a fee just to look at my device?

Accepted Answer

No. Your initial consultation is free. If we can't fix the problem, you don't pay.

Question 5

Do you work on both Macs and PCs?

Accepted Answer

Yes. We repair all brands of desktops, laptops, all-in-ones, and MacBooks — including logic-level board work.

Question 6

Can you recover my lost files?

Accepted Answer

Yes. We perform forensic-grade data recovery from failed hard drives, SSDs, and RAID arrays — even when other shops have given up.

Question 7

Do you offer a warranty?

Accepted Answer

Every service is backed by our comprehensive satisfaction guarantee and a warranty on all work performed.

Question 8

What are your hours?

Accepted Answer

We're available 24 hours a day, 7 days a week — including evenings, weekends, and emergencies.

Question 9

Can you help my business too?

Accepted Answer

Absolutely. We provide managed IT, cybersecurity, server installation, and ongoing maintenance contracts for businesses of every size.

Question 10

What if I just need help setting something up?

Accepted Answer

We do that too — network and WiFi setup, smart home installation, security cameras, printers, and new-device setup. Just call.

How it works — and answers to common questions.

Common questions, plain answers.